Quiz 5

Quiz 5 Covers Chapters 10 and 11 as well as the lectures in Learning Module 5.  Here is a copy of the Quiz 5 Review Sheet (click here)  I also encourage you to use thestudy tools (click here) Learning Module 5 Study Tools for these chapters. Although we are only covering two chapters and the lectures in the learning module, the content in these chapters is very dense and I encourage you to be well-prepared before taking the quiz.

The following course outcomes will be assessed on this quiz: 

#5.  Explain the influence of gender and culture in the interpersonal communication process.

#6.  Discuss the nature of conflict and explain the effectiveness of the various approaches to conflict management.